Friday, July 17, 2020

Use of Communication Skills to Effectively Implement Community Policin Literature review

Use of Communication Skills to Effectively Implement Community Policin Literature review Use of Communication Skills to Effectively Implement Community Policing â€" Literature review Example > The paper “ Use of Communication Skills to Effectively Implement Community Policing”   is a meaningful variant of a   literature review on social science. This essay examines the community policing in-depth as the major and widely used strategy in contemporary policing. This strategy is applied all round from the industrialized democracies to perhaps authoritarianism countries and is labeled as the best strategy globally. The implementation of community policing must engage officers and the public fully in problem-solving which must be done thoughtfully. This implies that all officers are required to listen to the concerns of the community members and address them exhaustively. To facilitate the above requirements, it is essential for the officer to understand both communication and interpersonal skills given the divergent ethnics, racial mix, and religious views of differing cultures. To effectively manage these issues, it is necessary to set up a unit that is highly skille d in handling various divergent issues such as training, critical problem solving and accommodation of all the views. Communication policing also entails the set up of the public units in the police centers to ensure that the facility is accessible by all the citizens looking for its services. This also includes the establishment of service etiquettes required in handling all the cases reported via the phones or in-person in order to enhance handling all these cases to the expectation of the public. Use of communication skills to effectively implement community policingThe tendency to foster communication skills amongst all the stakeholders is a good starting point when implementing community policing. This provides initials steps in the establishment of a good working relationship between the communities and the police officers. This allows the spearheading committee to effectively utilize the good relationship in addressing security concerns other than preventing crime incubation within that community. According to Deflem (2002, pp. 61-80), community policing is aimed at establishing a good relationship between the police and the community around so as to effectively fight crime. To achieve the above objectives, community policing must engage in intensive communications and dialog amongst the stakeholders implying that communication skills are mandatory in the whole process. It entails both policing philosophy and operational strategy which demands that policemen should be cl oser and be connected to the public for better service. In the current policing strategy, police distancing from the public is being discouraged while collaboration is being encouraged through numerous forums conducted in public to create a sense of good working environment between the two entities. Brown (2007) explains that community policing majorly employs several social and preventive strategies that revolve around the dissemination of information via various means of communication between the police force and the public. These include values such as association and interactions which focus on partnership, problem-oriented, problem-solving, responsiveness, being proactive and reassurance. Rainer (2000) states that, if an effective community policing is to be implemented, then both the police units and community must work together to overcome the major challenges hindering crime prevention. As explained by Fleming (2002, pp. 18-24), these challenges include diversity in ethnic groups, communications barriers portrayed by the divergent communities, political climates, race divergent, bureaucracies, cultural values, and community flexibility. OSCE (Organization for Security and Co-operation in Europe) observed that to overcome all these challenges, both the policemen and the community at large must embrace communication skills that help to overcome most of these challenges. This may include the selection of the core realization committee tasked with the responsibilities of supervising, coordinating and implementing the process of teamwork through forums and conferences with the residences. These strategies go hand in hand with the encouragement and coaxing of the civil organization, the public, and other government authorities to work collaboratively with the security agencies so as to derive a local crime prevention strategy. The research done by Lau (2004, pp. 61-68) shows that it is also wise to empower the community in solving problems besides from the modification of the police structures to accommodate the community participation in developing a good rapport between the community and the local members. OSCE notes that all the above themes cannot be achieved without effective communication from the participants.